FAQ's


How do I return an item?

Please contact us prior to returning an item.
Refund Contact Info - eMail: customer.service@whimsicalwatches.com | Phone: 877-324-0845
Return Time Allowed - 30 days from day of delivery
Method of Refund - Store Credit
Product Condition - Item must be like new in order to return
Charges - The user needs to pay return shipping and a $10 restocking fee

Whimsical Gifts are covered by a one year warranty from original purchase date under normal use, against defective materials or workmanship with proof of purchase. Warranty is void if the gift is damaged by accident or unreasonable use or service. During the warranty period, Whimsical Gifts LLC will repair and/or replace your item free of charge. Product should be returned with prepaid postage and $10.00 check or charge to credit card for returning the item back to you.


If you have further questions about your repair or replacement item, please send an email to: Customer.Service@WhimsicalGifts.com or call us at: 877-324-0845


Otherwise, please return items to:

    Whimsical Gifts
    Attn: Returns
    7572 Portbury Park Ln
    Suwanee, GA 30024
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