If you’re not 100% satisfied with the quality or functionality of any of our products upon receiving it, we will work with you to make it right, or your money back.
All Whimsical Gifts receive a multi-point quality inspection prior to leaving our production facility to ensure products meet our standards. Because all of our products are made by hand, they may vary a bit from the product images on our website. While we love the fact that no two products are exactly alike, we get that some people might want things to look exactly like the picture. We also understand that quality products don’t always work as they should. That’s why all of our products come with a Whimsical Gift Warranty and Satisfaction Guarantee:
WHIMSICAL GIFTS WARRANTY
We offer a one-year limited manufacturer’s warranty from the original purchase date under normal use against defective materials or workmanship, with proof of purchase. Any piece will be repaired or replaced within that one-year period at no charge. Warranty is void if product is damaged by accident or unreasonable use of service. Please note that our watches are water-resistant, but they are not waterproof.
WHIMSICAL GIFTS SATISFACTION GUARANTEE
As the new owners of Whimsical Gifts, we’re excited about our products and want you to be, too! If you’re not 100% satisfied with the quality or functionality of any of our products upon receiving it, we will work with you to make it right, or your money back.